gb996's Commitment: We believe gaming is entertainment, not a livelihood. Promoting responsible gaming isn't just our policy — it's our ethical obligation. The wellbeing of every player is our highest priority.
01 What is Responsible Gaming?
Responsible gaming means enjoying gaming as a mindful, controlled form of entertainment. At gb996, we want every player to have fun within their means — and never let gaming have a negative impact on their life.
Responsible gaming doesn't mean you can't play — it means playing in the right measure, with the right mindset, and within the right budget. When gaming starts causing stress or problems instead of enjoyment, that's when it's time to seek help.
Gb996's responsible gaming policy is built on three core pillars: Awareness, Controls and Support।
02 Golden Rules of Safe Gaming
Whether you're a seasoned player or just starting out, following these guidelines is essential:
- Play for Entertainment Only — Don't treat gaming as a source of income or a way to recover losses.
- Set Your Budget Upfront — Set a monthly budget for gaming and stick to it.
- Track Your Time — Stay mindful of how long you've been playing. Take breaks between sessions.
- Don't Let Emotions Drive Your Decisions — Avoid placing big bets out of frustration or anger after a loss.
- Never play under the influence of alcohol or medication — Poor emotional state increases the risk of making the wrong decisions.
- Make time for family and friends — Don't let gaming affect your relationships.
- No Guaranteed Wins — Gaming is probability-based. Investing more in the hope of winning is not the right approach.
03 Our Gaming Control Tools
Gb996 puts you in control of your gaming. You can easily access these tools directly from your account settings:
Log in to your account and go to "Settings > Responsible Gaming" to activate these tools. Contact our support team for any assistance.
04 Signs of Problem Gaming
There are certain signs that indicate gaming may be getting out of control. Ask yourself the following questions:
- You're regularly spending beyond your budget.
- Chasing losses by placing bigger and bigger bets.
- Borrowing money or using family funds to finance your gaming.
- You're continuing to game while skipping bills or essential expenses.
- Feeling restless or irritable when you're not gaming.
- Lying to family or friends about your gaming.
- Trying to quit gaming but finding you can't.
- You're prioritising gaming over work, studies, or family.
- You're withdrawing from family and friends.
- Gaming is causing problems in your relationships.
- Finding it hard to focus on work or studies.
- You're gaming in secret, without letting anyone know.
Keep in mind: If two or more of the above signs apply to you, it's time to seek help. That's not weakness — taking care of yourself takes courage.
05 Self-Assessment
Answer the following questions honestly. It's a simple way to better understand your gaming habits:
06 How to Self-Exclude
If you feel you need a break for a while — or want to stay away from gaming permanently — use gb996's self-exclusion feature. The process is simple and takes effect immediately:
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Log In to Your AccountLog in to your gb996 account and go to the profile menu in the top right corner.
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Open SettingsGo to "Account Settings" and click on the "Responsible Gaming" tab.
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Choose Self-ExclusionClick the "Self-Exclusion" option and choose a duration — 30 days, 3 months, 6 months, 1 year, or permanent.
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ConfirmOnce you confirm your decision, your account will be deactivated immediately. All promotional communications will also be stopped.
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Reach Out for SupportFeel free to email us at support@gb996.biz or reach out via live chat. We're always here for you.
07 Minor Protection
Gb996 strictly enforces an 18+ age policy. Age verification is mandatory at registration, and identity documents are checked as part of the KYC process.
You also have a role to play in protecting the minors in your household:
- Never share your login credentials with anyone.
- Use a password and screen lock on your gaming device.
- Don't leave devices unattended where children can access them.
- Keep your payment cards and mobile banking accounts secure.
08 How to Get Support
Remember, asking for help takes courage. If you or someone close to you is struggling with a gaming problem, support is available through the following:
- gb996 Support Team: support@gb996.biz or Live Chat — available 24/7.
- Talk to family and friends: Confide in someone you trust.
- Professional Counseling: Speak with a mental health professional.
Keep in mind: At gb996, there's no judgment and no shame in asking for help. Our team is ready to support you with complete confidentiality. You are not alone.